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2 JOB OPPORTUNITIES AT EQUITY BANK- KENYA




DETAILS 

POSITIONS : 2
EMPLOYER: EQUITY BANK 
LOCATION: KENYA
DEADLINE: STATED IN EACH VACANCY 


ABOUT EQUITY BANK GROUP

The bank is a subsidiary of Equity Group Holdings Plc, which has other banking subsidiaries in Tanzania, Uganda, South Sudan, Rwanda, Democratic Republic of Congo (DRC) and a commercial representative office in Addis Ababa, Ethiopia.

Our Purpose:
Transforming lives, giving dignity and expanding opportunities for wealth creation.

Our Vision:
To be the champion of the socio-economic prosperity of the people of Africa.

Mission Statement:
We offer integrated financial services that socially and economically empower consumers, businesses, enterprises and communities.


ABOUT THE VACANCIES 

1. PRODUCT MANAGER  - FINSERVE  AFRICA - (2000004U)

DEADLINE: 30/04/2020

OVERALL

Provide a seamless and real time Marketplace product to merchants and the end customers while ensuring all payments are secure and protected by the most effective systems and supported by a highly skilled team.
Responsible of the product’s life cycle from inception, product development, Go Live and consumption by the target customer.

DUTIES
  • Manage and support the development and implementation of the Marketplace strategy.
  • Prepare and manage the Marketplace budget, KPIs, targets and other objectives.
  • Create, implement and enforce procedures and SLAs within the company policy.
  • Develop, maintain and distribute system guides.
  • Develop a business plan to grow the marketplace business through effective distribution channels.
  • P&L responsibility for the execution of approved plan to drive growth and development of the Marketplace. Ensure profitability.
  • Manage and monitor day-to-day progress of the product.
  • Prepare, analyse and present timely reports. Update on targets, activities, achievements, pipeline and performance. 
  • Gather and distil customer and market insights, monitor market trends and feedback and share proposals on the same to the management team in a timely manner. Monitor competitor activity and understand trends in the market.
  • Setting and regularly review pricing policies across the Marketplace product suite.
  • Overseeing the liaison with external vendors to follow up on deliverables, handle issues and escalate as required.
  • Develop, organize and execute the product’s roadmap according to defined customer segments and strategy objectives.
  • Develop the product through market research, and combining the findings with general requirements, specifications, timelines, pricing and planning to complete development and market strategies.
  • Actively participate in projects with other partners, training and workshops, marketing events and campaigns.
ESSENTIAL QUALIFICATIONS 
  • A bachelor's degree in business or Information Technology from a recognized university
  • Atleast 4 years product management experience; Marketplace product experience is a plus.
  • Proven track record and display of experience in managing a product from; inception, development, Go Live and consumption by the target customer with quantifiable results.
  • Good understanding of the Marketplace dynamics and the levers that affect conversion, and how to translate that into product functionality. E-commerce experience and experience building B2B products is a plus.
  • Comfortable with agile development practices, with a collaborative approach to working with development teams
  • Enjoy working at a start-up environment and not afraid to jump in and get things done
KEY CRITICAL COMPETENCIES:
  •  A pro-active self-starter who can operate both individually and as part of a team, who is at home with technology, has an enthusiastic approach to their work, able to think out-of-the-box with a high level of attention to detail with limited supervision and within tight deadlines.
  • Excellent communication skills (verbal and written).
  • Ability to proactively monitor customer accounts and take appropriate action applicable.
  • Has a strong sense of innovation
  • Self-empowered to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
  • Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
  • Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills; and strong leadership skills.
  • Ability to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities.
  • Expertise in change management and process improvement
APPLICATION PROCEDURE



2. RELATIONSHIP MANAGER- SPECIAL PROJECTS  - (20000036)

DEADLINE: 06/05/2020

OVERALL

The Relationship Manager Special Projects will actively participate in the day to day implementation of Special  Projects related activities and tasks to ensure that projects are delivered on time, to budget and to the required quality standard (within agreed specifications). He/she ensures that projects are effectively resourced and will manage relationships with a wide range of groups (including all project stakeholders).

DUTIES
  • Developing and implementing bank business and social impact projects
  • Networking and prospecting in different forums to forge partnerships for the bank with county and national governments Ministries, Departments and Agencies, bilateral and multilateral development partners, UN agencies, NGOs, private sector, corporate philanthropic foundations etc. 
  • Representing the Bank in business and social impact strategic initiatives and partnerships while facilitating strategic alignment with partners
  • EOI\RFQ\RFP or unsolicited proposal writing using creative thinking and problem solving skills sets
  • Participate in detailed project planning, execution and monitoring implementation
  • Closely monitor project schedule and deliverables to ensure deadlines are met
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Resolve cross-functional issues at project team level.
  • Manage project scope and change control and escalate issues where necessary.
  • Provide regular progress and status reports to the Director
  • Identify and analysize project risks and escalate them to the Director
  • Identify and report any potential delays to the Director 
  • Anticipate details of future projects by communicating directly with stakeholders and staying informed of relevant trends and industry news.
  • Undertake and promote documentation of good practices as lessons learnt
ESSENTIAL QUALIFICATIONS 
  • University degree or equivalent in Economics, Development, Public administration, International Business , Project Management , Social Sciences
  • Project Management professional qualifications in PMP/PRINCE2 or similar qualifications will be an added advantage
  • A minimum of three years’ experience in supervising currently ongoing Social Payment Programs in the Bank
  • Proven ability to write excellent fundable proposals
  • Proven ability to quickly acquire and learn new complex information and use it in creating new business value
  • Proven ability to meet strict deadlines, identify and solve problems comprehensively
  • Proven ability in winning and maintaining the trust of development and humanitarian partners     
  • Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization
  • Able to operate in a performance driven organization
  • Strong leadership skills with demonstrated competencies in championing customer focus
ESSENTIAL  KNOWLEDGE 
  • Knowledge in risk and issue management ,communication, time management, stakeholder management and quality management
  • Excellent understanding of  community development and development finance
  • Project management plus monitoring and evaluation of projects
  • Understanding of the role of strategic alliance partnerships in growing business value.
  • Role of financial inclusion in achievement of Sustainable Development Goals (SDGs) and National development plans of Governments in East and Central Africa
KEY  CRITICAL  COMPETENCIES 
  • Excellent Project Management skills, study or certification
  • Excellent interpersonal skills, team leadership and delegation skills
  • Proven leadership and effective decision-making capabilities
  • Negotiation skills/experience
  • Ability to work effectively as a team member and independently.
  • Excellent risk management skills
  • Time, cost and quality management.
  • Business awareness
  • Strong analytical skills and problem solving skills
  • High personal standards and goal oriented
  • Excellent and effective communications and writing skills
  • Cultural sensitivity
  • An added language especially French or Portuguese will be an added advantage                        
APPLICATION PROCEDURE

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