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2 JOB OPPORTUNITIES AT SOKOWATCH - UGANDA

DETAILS 
POSITIONS 2 : BRANCH WAREHOUSE ASSISTANT,  CREDIT COLLECTION AGENT 
EMPLOYER : SOKOWATCH UGANDA 
DUTY STATION: KAMPALA, UGANDA 

ABOUT SOKOWATCH 

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Tanzania, Rwanda, and Uganda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

ABOUT THE VACANCIES 

1. BRANCH WAREHOUSE ASSISTANT (KAMPALA)

Reporting to: Branch Warehouse Manager

OVERALL:
Your role is to help in daily warehousing activities as allocated by the Branch Warehouse Manager. These roles range from, stock issuance, transfers, offloading and reconciliation.

DUTIES:
▪︎ Stock Loading-Allocate tuk-tuks in loading zones in a manner that eases issuance and ensures transparency.
▪︎ Ensure stock issuance is done against Delivery notebook and no excess or less stock issued, guide agents on best practices for stock arrangement in their tuk-tuk
▪︎ Stock Transfers-Present all Delivery Notes for system transfer, do system stock transfer against Delivery note, verify transfers against variance page.
▪︎ Ensure all replenishment done after morning loading is reflected in the system transfer.
▪︎ Stock Cash Reconciliation-Assist agent to well understands requirements for a successful reconciliation.
▪︎ Confirm on agents reported counts, carryout daily Agent stock reconciliation, Carryout daily agent cash reconciliation, Follow up with agent to know the cause of excess or short.
▪︎ Supplier deliveries-Receive delivery notes and invoices and present to the Warehouse managers
▪︎ Take part in offloading whenever required, receive products against delivery note, report any excess, less or damaged delivered stock to warehouse manager.
▪︎ Ensure all deliveries are stored in respective warehouses in an organised manner
▪︎ Stock Taking-Carryout weekly physical stock take as required by the warehouse manager.
▪︎ Ensure counts are accurate and in selling units, file the reported counts for reference.
▪︎ Assist in tuk-tuk stock take whenever required.
▪︎ Help in data entry, attention to detail, integrity, work ethic, willingness to learn, capacity to thrive in a high-pressure environment, time-keeping.

ESSENTIAL QUALIFICATION:
▪︎ 3+ years of experience in warehouse
▪︎ Highly organized and able to store items efficiently
▪︎ Pays attention to details and monitors the quality of inventory
▪︎ Able to work independently
▪︎ Able to multitask

APPLICATION PROCEDURE




2. CREDIT COLLECTION AGENT

Reporting to:  Country Manager

OVERALL:
Financial services will be the biggest differentiating factor of Sokowatch from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential- Sokowatch will become an indispensable long-term partner for our customers. Our strategy is to provide a world-class customer experience with regards to accessing basic financial services through effective education and signalling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business.

DUTIES:
▪︎ Personally drive collections efforts
▪︎ Educate customers on good credit behaviour through digital and analogue channels to customers
▪︎ Customer feedback through phone calls, market visits and gathering market insights
▪︎ Ensure all payments are receipted against the correct account in a timely manner
▪︎ Handle customer and agents’ complaints.
▪︎ Any other duties as may be assigned.

ESSENTIAL QUALIFICATIONS:
▪︎ Degree in Finance, Accounting or Business Administration.
▪︎ 2+ years in credit collection experience, preferably in retail
▪︎ High degree of accuracy and attention to detail
▪︎ Excellent accounting software user and administration skills.
▪︎ An enthusiastic team player and strong interpersonal skills.
▪︎ A collaborative, team player with integrity and a desire to work in a dynamic, fast-paced, start-up environment
▪︎ Fluency in English (both oral and written) and the ability to communicate with sophistication within a business setting.

APPLICATION PROCEDURE


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