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New Job at Airtel Tanzania Plc, Data and Customer Life-Cycle Management - Manager | Deadline: 21st June, 2020



DETAILS 

Position: Data And Customer Lifecycle Management- Manager
Employer: Airtel Tanzania
Duty Station: Dar es salaam, Tanzania
Deadline: 21st June 2020.

ABOUT AIRTEL TANZANIA 

Airtel Tanzania was launched in October 2001 and is Tanzania’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunications sector.

Airtel is committed to its stakeholders to conduct its business RESPONSIBLY creating SUSTAINABILITY and POSITIVE IMPACT. Stakeholders are employees, the government, customers, shareholders and communities.

JOB DESCRIPTIONS 

KEY DUTIES 

1. Drive Data Hygiene
▪︎ Ensure UnR programs are in place to drive data penetration
▪︎ Develop programs to drive data users through the open market device selling outlets
▪︎ Develop Data Commando Program for universities
▪︎ Drive smartphone penetration through retail, franchise and open market

2 .Working with internal and external customers to drive end to end flawless implementation and execution
▪︎ Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being

3. Drive innovation

Have 1 innovation a quarter
Drive Data VAS – selling a purpose to use data, not only the MB itself

4. Grow Data NPS

Make sure product awareness is driven on the ground through Brand and Sales
As few as possible calls to the call center and on social
Develop programs to drive gifting and promote word-by-mouth

5. Achieve the desired revenue from the base by designing and developing customized programs

6. To create customer base stickiness and hence reduce churn

ESSENTIAL QUALIFICATIONS  
▪︎ Bachelor Degree in Computer science or any other related filed
▪︎ MBA in Marketing Professional qualification/certification in Project Management Techniques and related disciplines is an added davantage
▪︎ 5+ years minimum working experience in telecommunications Industry in VAS
▪︎ Experience on delivering multiple complex projects
▪︎ MS office proficiency
▪︎ Confident
▪︎ Assertive
▪︎ Results oriented

HOW TO APPLY

To apply for thi job, kindly click below




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