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4 Government Job Opportunities at DUWASA, Customer Service Attendants




DETAILS 

Position: CUSTOMER SERVICE ATTENDANTS (4 POSTS)
Employer: Dodoma Urban Water Supply And Sanitation Authority (DUWASA)
Duty Station: Dodoma
Deadline: 24 June 2020


ABOUT DUWASA

Dodoma Urban Water Supply and Sanitation Authority (DUWASA) was established under section 3(I) of Cap. 272 of 1997 as repealed by section 60 of Water Supply and Sanitation Act No. 12 of 2009. It was declared a fully autonomous entity by order of the Minister responsible for water sector on 13th February, 1998; and was officially inaugurated on 1st July, 1998. It is charged with the overall responsibility of operations and management of water supply and sanitation services in Dodoma urban within the municipality.

The Authority operates under a Board of Directors and the day-to-day activities of the Authority are managed by experienced and professionally qualified staff in various disciplines of competence.

DUWASA's Vision
The vision of DUWASA is “to be the most efficient Authority in provision of clean, safe, potable Water supply and sewerage disposal services at sustainable and environmentally friendly manner”.


DUWASA’s “mission” 
is to provide quality water supply and sewerage disposal services to its customers within Dodoma urban in the most cost effective manner; and to maintain highly motivated, qualified, competent, committed and diligent workforce while applying appropriate technologies that are environmentally friendly.

Motto
Water for Safe Living.

JOB DESCRIPTIONS

DUTIES
▪︎ Assists the Assistant Customer Service Officer in promoting the activities and good public understanding of the Authority.
▪︎ Ensures that new customers are registered in time with the right account numbers in the right zone.
▪︎ Submits accurate water kiosks bills and ensures that the bills are paid on weekly basis.
▪︎ Keeps proper records of new customers.
▪︎ Listens to customers and provides solutions for their problems.
▪︎ Performs any other duties as may be assigned by supervisor.

ESSENTIAL QUALIFICATIONS 
▪︎ Holder of Certificate in Business Administration/Marketing/Mass Communication or any other related qualification with 3 years relevant working experience in a reputable organization and good computer skills. 
▪︎ A secretarial skill is added advantages.

TERMS OF EMPLOYMENT FOR THE POSTS:
▪︎ Unspecified Period of Time (Permanent and Pensionable).

AGE LIMIT FOR THE APPLICANTS:
▪︎ Applicants should not be above 45 years of age.

REMUNERATIONS:
▪︎ The posts carry attractive remunerations package.

WORKING STATIONS:

DUWASA main office, Chamwino, Kongwa or Bahi stations.


HOW TO APPLY

Letter of application accompanied by a detailed CV, Photocopies of relevant certificates; names and addresses of three referees, day contact telephone numbers and postal address should reach the under mentioned address before or on 24th June, 2020.

The Managing Director,
Dodoma Urban Water Supply and Sanitation Authority,
P.O.Box 431,
Tel: 026 – 2324245, Fax: 026 – 2320060,
DODOMA



E-mail: md@duwasa.go.tz


NB: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEW; AND THOSE WHO WILL NOT HEAR FROM US SHOULD CONSIDER THEMSELVES UNSUCCESFUL CANDIDATES.

Tanzanian Women are highly encouraged to apply.






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