Ticker

6/recent/ticker-posts

Header Ads Widget

New Job Opportunity at KCB Bank Tanzania Limited - Zonal Manager, June 2020



DETAILS 

Position: Zonal Manager
Employer: KCB BANK
Duty Station: Zanzibar, Tanzania


ABOUT KCB BANK

KCBT Digital financial services play a key role of enabling customers access various banking services through digital channels without them necessarily visiting the banking halls. It also plays a key role on driving the banks digital strategy that focuses on becoming digital first and digital to the core.

JOB DESCRIPTIONS 

Job: IRC8990

Overall: 
Drive the channels business in Zanzibar by establishing new business portfolio, relationship management and retention of KCB customers on channels.

DUTIES 
▪︎ Responsible for retention of existing and recruitment of new customers (30% retention / 70% recruitment).
▪︎ Recruitment of profitable new business and establish, manage and develop long term, profitable relationships, ensuring the provision of first class customer service and maximizing business opportunities to achieve key objectives and goals.
▪︎ Channel Support Manager will take on the role and responsibilities of a Team Leader as well as carrying out normal DFS Activities and targets.
▪︎ Identification of business opportunities and introduction of leads to the business team.
▪︎ Manage daily attendance levels within the team in compliance with relevant HR policies, including management and approval of leave within the team.
▪︎ Act as an enabler to digital financial services team, branch staff especially Relationship officers under supervision by providing them with tools and information to optimize sales.
▪︎ Monitor sales performance on a daily, weekly and monthly basis and provide results to Head of digital financial services.
▪︎ Acts as an escalation point for queries that could not be resolved by the team.
▪︎ Support handling of customer feedback and follow up to closure all disputes arising from DFS products.
▪︎ Any other activity assigned by the line manager

ESSENTIAL QUALIFICATIONS

Particulars

Detail

Specific Field or Qualification

Need Type[1]

Education

Bachelors Degree

Bachelor in Banking/Finance or equivalent

RQ

Professional Qualifications

Merchant Acquiring and card background

AA

Master’s Degree

Business Administration

AA


 
EXPERIENCE 
▪︎ 3 years

HOW TO APPLY 

To Apply for this Position, kindly click below





VIEW OTHER JOBS AND ANNOUNCEMENTS BY CLICKING BELOW;
















Post a comment

0 Comments