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3 New Jobs At Absa Bank Tanzania, August 2020- Ajira360tz.com





We’re a truly African brand, inspired by the people we serve and determined to always be brave, passionate and ready so that we can make Africa proud. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42 000 employees. 

Our group owns majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles , South Africa (Absa Bank), Tanzania (Barclays Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia

JOB VACANCIES 

1. JOB TITLE: Customer Experience Excutive 

Location: Pugu Branch (ABT)- Dar es salaam 

Job Summary:

To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner

Job Description:

No role profile available as this role has no assigned corporate grade: This role should not be used to create new positions. Where this role is being used for an existing position, please contact the People Function to update records.

Education: 

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) 

HOW TO APPLY 

CLICK HERE TO APPLY


2. JOB TITLE: Customer Experience Excutive 

Location: Dar City Mall (ABT)- Dar es salaam 

Job Summary: 

To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner

Job Description:

No role profile available as this role has no assigned corporate grade: This role should not be used to create new positions. Where this role is being used for an existing position, please contact the People Function to update records.

Education: 

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) 

HOW TO APPLY 

CLICK HERE TO APPLY


3. JOB TITLE: Customer Experience Excutive 

Location: Zanzibar Main Branch (ABT)- Zanzibar

Job Summary

To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details. 

Job Description:

▪︎ Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests

▪︎ Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes

▪︎ Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements

▪︎ Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively

▪︎ Self-development: Owning and being proactive about own training and development

Education:

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

HOW TO APPLY 

CLICK HERE TO APPLY


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