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New Job Opportunity At NMB Bank Plc, August 2020- Program Manager | Ajira360tz.com

NMB Bank is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, small to medium sized businesses, as well as large corporate clients. NMB Bank has a wide branch network with over 224 branches, over 6000 NMB Wakala Agents  and over 800 ATMs serving over 3 million customers across the country. 

With a balance sheet size of over TZS 6.1 trillion, the bank has consistently been the most profitable bank in the country for the last 11 years. NMB Bank is listed on the Dar es Salaam Stock Exchange (DSE)


JOB TITLE: Program Manager (Two-Year Contract) 

Reporting Line: Head; Project Management Office

Location: Dar es salaam, Tanzania 

Deadline: 20th August 2020

Job Purpose

To ensure the bank’s designated programs are delivered within specified timelines, budget, scope and acceptance criteria. 

Main Responsibilities

▪︎ Organize and facilitate kick off workshops with the objective of determining programs and respective projects’ objectives, scope, approach, organization, controls and governance framework. 

▪︎ Develop programs and respective project plans with a comprehensive list of all envisaged activities, milestones, deliverables and their corresponding ownership.

▪︎ Facilitate definition and approval of business requirements

▪︎ Facilitate development and approval of the business case and business realization plans

▪︎ Estimate resources, budget and participants required to achieve the program goals and motivate for their allocation

▪︎ Divide the programs and their respective projects into logical work streams and assign ownership to relevant departments.

▪︎ Establish relevant governance and communication structures for all designated programs and respective projects Serve diligently as chairperson of the program working committee and secretary of the program steering committee

▪︎ Manage program risks, issues, dependencies and assumptions

▪︎ Monitor progress against the program plan and institute corrective measures

▪︎ Manage changes to program scope, budget, timelines and acceptance criteria in line with the agreed process

▪︎ Facilitate development of the testing strategy and plan

▪︎ Facilitate development of test cases and scenarios

▪︎ Assemble and facilitate training of the testing team

▪︎ Supervise test managers and business analysts throughout the acceptance testing stage

▪︎ Organize for availability of relevant testing resources e.g. testing environment, facilities etc.

▪︎ Oversee the execution of system integration, user acceptance testing and secure sign offs for successful testing results

▪︎ Facilitate program and respective projects closure workshop

▪︎ Develop and agree with relevant stakeholders on appropriate program benefits management framework and subsequently oversee a smooth handover of the framework to the designated benefits manager

▪︎ Ensure an effective maintenance and support model is established and handed over to those responsible for its operation

▪︎ Produce the program closure report and secure its approval from relevant executives  

Qualifications and Experience: 

▪︎ Holder of a University Degree in Information and Communication Technologies (ICT), Project Management, Business Administration, Management Information Systems (MIS) or related field.

▪︎ Certification in one of the recognized program and project management methodologies e.g. PGMP, PMP, PRINCE, PRINCE2, etc.

▪︎ Sound Program and Project Management background and practical application in a corporate setting with at least 5 years’ experience


▪︎ Understanding of banking processes and business process re-engineering.

▪︎ Understanding of banking operations.

▪︎ Extensive experience in implementation of banking systems.

▪︎ A proven self-starter with ability to work under high pressure environment.

▪︎ Good verbal, written and presentation skills; excellent interpersonal skills.

▪︎ Excellent planning, organization and multitasking skills. 

▪︎ Excellent report writing.

▪︎ PC literate with excellent working knowledge of all relevant project software.

▪︎ People management skills.

▪︎ Strong customer service skills. 


To apply for this job, click below;



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